Terms of Service

Tiladeco.shop (referred to as “the Site,” “we,” “us,” or “our”) operates an online store focused on premium physical wall décor, including canvas prints, framed artwork, posters, and ready-to-hang designs crafted for durability and ease of installation. By accessing the Site, browsing listings, registering an account, or placing an order, you agree to be legally bound by these Terms of Service.

These Terms incorporate by reference all related policies published on the Site, including our Shipping Policy (free standard shipping with estimated delivery of 4–7 business days), Returns and Refunds Policy (30-day return eligibility), Privacy Policy, Payment Policy, and any additional notices or guidelines made available throughout the Site.

This agreement applies to all users, including visitors, customers, and account holders. If you disagree with any part of these Terms—whether related to purchases, payments, shipping, returns, intellectual property, or dispute resolution—you must discontinue use of the Site immediately. Continued use after updates are posted constitutes full acceptance of the revised Terms.

Our platform relies on secure third-party systems to manage checkout, payment processing, inventory synchronization, order fulfillment, and shipping logistics to ensure reliable delivery of your purchases.

1. User Eligibility and Account Obligations

By using this Site, you confirm that you are at least 18 years old or have reached the legal age of majority in your jurisdiction. If you act on behalf of another individual or entity, you confirm that you are authorized to do so.

You agree to:

  • Provide accurate, current, and complete information during account registration, checkout, or communication, including name, address, email, phone number, and payment details.

  • Keep your information up to date to avoid delivery issues or billing errors.

  • Protect your login credentials and notify us immediately of any unauthorized access.

  • Avoid creating multiple accounts for misuse, including bypassing restrictions or exploiting promotions.

We reserve the right to suspend or terminate accounts at our discretion if suspicious activity, policy violations, or misuse is detected.

2. Acceptable Use of the Site

The Site may only be used for lawful, personal shopping purposes. Prohibited activities include:

  • Violating applicable laws or regulations, including intellectual property and consumer protection laws.

  • Uploading or distributing harmful code such as viruses or malware.

  • Attempting unauthorized access, scraping data, reverse engineering, or using bots without permission.

  • Engaging in abusive behavior such as harassment, impersonation, spam, or fraudulent reviews.

  • Purchasing products for unauthorized resale or bulk redistribution without approval.

  • Promoting external businesses or unauthorized advertisements on the Site.

Violations may result in account termination, order cancellation, blocked access, and possible legal action.

3. General Conditions and Service Control

We may, at any time and without prior notice:

  • Refuse service to any user for valid reasons, including policy violations or risk concerns.

  • Modify or discontinue features, products, or services.

  • Update Site content or functionality for performance improvements.

While general browsing data may not always be encrypted, all payment transactions are securely processed through PCI DSS-compliant providers such as PayPal and Stripe.

Failure to enforce any provision does not waive our right to enforce it in the future.

4. Product Information and Availability

We aim to ensure all product details—such as descriptions, images, dimensions, materials, and pricing—are accurate. However:

  • Colors and textures may vary slightly due to screen settings and production differences.

  • Product availability, sizes, and customization options may change without notice.

  • We are not obligated to honor orders affected by pricing or listing errors.

Customers are responsible for reviewing product details before purchase. For installation or design decisions, consulting a professional is recommended.

5. Pricing and Promotions

Prices may change at any time due to supplier costs, demand, or promotional campaigns.

For promotions:

  • Discounts and offers have no cash value and cannot be combined unless stated.

  • We may modify or cancel promotions if misuse is detected.

  • Shipping offers, product availability, and services may change without notice.

6. Orders, Payments, and Fulfillment

Order process:

  • Add items to cart, proceed to checkout, and submit payment.

  • Confirmation is typically sent within 1–2 business days.

  • Processing begins within 1–2 days; delivery typically occurs within 4–7 business days total.

We reserve the right to refuse, cancel, or split orders due to issues such as stock shortages, incorrect information, or suspected fraud. Refunds will be issued where applicable.

By placing an order, you authorize us to charge your selected payment method for all applicable fees.

Additional terms:

  • Shipping follows our policy (free standard US shipping).

  • International customers are responsible for customs duties and taxes.

  • Tracking details are provided once available.

  • Custom or personalized items cannot be canceled after production begins.

  • Taxes are calculated based on shipping location.

7. Third-Party Services

We may provide access to third-party tools or services (such as payment gateways or analytics tools). These are offered without warranties, and we are not responsible for their operation or policies. Users should review third-party terms independently.

8. External Links

The Site may include links to external websites or embedded content. We do not control or verify these sources and are not responsible for their content, accuracy, or practices. Use them at your own risk.

9. User Content

By submitting content (such as reviews or photos), you grant us a worldwide, perpetual, royalty-free license to use, reproduce, and distribute that content for marketing or operational purposes.

You confirm that your content:

  • Is original and lawful

  • Does not infringe on third-party rights

We may edit, remove, or refuse content at our discretion without compensation.

10. Errors and Corrections

We reserve the right to correct any errors or inaccuracies, including pricing or product details, and to cancel affected orders with appropriate refunds if necessary.

11. Additional Prohibited Uses

You also agree not to:

  • Collect or misuse user data

  • Circumvent security measures

  • Engage in fraudulent or unlawful trade practices

Violations may result in termination and reporting to authorities.

12. Disclaimer of Warranties and Liability

All products and services are provided “as is” and “as available,” without warranties of any kind, including merchantability or fitness for a particular purpose.

Our liability is limited to the amount paid for your order, to the maximum extent permitted by law. We are not responsible for indirect or consequential damages.

13. Indemnification

You agree to indemnify and hold Tiladeco and its affiliates harmless from any claims, damages, or expenses resulting from your use of the Site, violation of these Terms, or infringement of any rights.

14. Severability

If any provision is deemed invalid or unenforceable, the remaining provisions will remain in full effect.

15. Termination

You may stop using the Site at any time. We may terminate or restrict access immediately if these Terms are violated.

16. Governing Law

These Terms are governed by the laws of the State of Wyoming. Any disputes shall be handled in the courts located in Casper, Wyoming, with arbitration through the American Arbitration Association preferred where applicable.

17. Entire Agreement

These Terms, along with all referenced policies, represent the complete agreement between you and Tiladeco, replacing any prior agreements or communications.

18. Updates to Terms

We may update these Terms at any time. Changes take effect once posted on the Site. Continued use indicates acceptance.

19. Contact Information

Store: Tiladeco.shop
Email: contact@tiladeco.shop
Phone: +1 248 783 6710
Address: 11911 Gunston St, Detroit, MI 48205, USA